Troubleshooting

The AI assistant says it can't find the MCP server

• Confirm the server entry is in the correct config file for your AI client
• Restart the AI client after making config changes

Authentication errors

• When prompted, complete the OAuth login in the browser window that opens
• If the browser window did not appear, check that your default browser is accessible
• Verify your QualiBooth account is active and has not been suspended
• Try logging out and back in on the QualiBooth portal to confirm your credentials

Tools are listed but return errors

• Check your network connection — the MCP server calls the QualiBooth API
• Confirm your account has sufficient permissions for the operation

Confirmation prompts are not appearing

• Some AI clients have auto-confirmation settings that bypass the prompt. Check your client's tool-use settings.

Still stuck?

Contact QualiBooth support.